FAQ

App Connect

Check Installed SW Train Version to determine your manufacturer:

MST2_EU_VW: Delphi (MIB2 Std)

MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std)

MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std)

MHI2_ER_VWG11: Harman (MIB2 High)

MHI2_ER_VWG13: Harman (MIB2.5 High)

To find your Installed SW Train Version,

Press and hold menu button. Select "software update". You will see a screen below:

Yes PayPal and all major credit cards are accepted.

Firmware

Check Installed SW Train Version to determine your manufacturer:

MST2_EU_VW: Delphi (MIB2 Std)

MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std)

MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std)

MHI2_ER_VWG11: Harman (MIB2 High)

MHI2_ER_VWG13: Harman (MIB2.5 High)

To find your Installed SW Train Version,

Press and hold menu button. Select "software update". You will see a screen below:

If you install unofficial firmwares from unknown sources the answer is Yes. But if you buy from us the answer is no. Because we also register the update to dealer network. Firmware updates we provide are official updates and installing them has no effect to your warranty. For unofficial firmware updates you may read this blog post: Unofficial Firmware Updates May Void Your Warranty!
Unfortunately there is not any officially published changelog by manufacturers but according to our previous experience we can say that it has bug fixes, support for new bluetooth channels which comes with new smart phones, better voice command recognition, faster navigation route calculation, translate error fixes, faster smartphone connection for carplay/android auto and theme bug fixes. You can experience result when you use it.
If you ordered firmware update, You need to provide "Installed SW Train Version" and "Installed SW MU Version" informations to us.
To find it, press and hold menu button and select software update. You will see it at first row as you see in screenshot below.
You may send us this screenshot via email (orders[at]vagupdate.com).
Do not send images over whatsapp because it will not be recorded under your order and also images are unable to be downloaded after some time passed.
 
We are unable to send you download URL without checking this info.
You will get download URL within 1-3 hours after providing the required information.
 
If your MIB or MMI has a spesific version which is not very common it may take up to 24 hours to get your software from dealer network and upload for your download.
 

We save firmware update process to dealer network by your VIN to keep your warranty valid. Also the firmwares are dedicated to VIN number to keep all functions and setting same after the update. It is valid only for that VIN. So we need your VIN to prepare firmware for your infotainment system.
  • Download firmware and extract it to desktop of your computer.
  • Copy all contents into SD card's or USB flash memories root folder. (not in a folder or archive. All files and folders must be readable in root directory)
  • Put SD card into infotainment system's SD1 slot or USB flash memory to car's USB port.
  • If you have MIB2, MIB2.5, VW, Seat or Skoda MIB3 Press and hold menu button. Select system update. (Do not run system update directly from settings menu)
  • If you have Audi MIB3 tap and hold with your two finger on top right corner of screen. Unit will be restarted in update mode. Go to system update menu there.
  • Click start and update will be started.
  • Once completed click "done" icon. System will be restarted.

Ask us on Live Chat or send us a message here. You need to provide "Installed SW Train Version" and "Installed SW MU Version" informations to us.

To find it, press and hold menu button and select software update. You will see it at first row as you see in screenshot below:

No. You do not need any diagnostic tool or any software. Just an empty FAT32 formatted SD card and a computer.

That's all you need to update your infotainment system.

No. This is just an update. It will not activate any function. But will provide stability while using those functions. If you need function activation check this category: Function Activations

No, you cannot. Firmwares are dedicated to VIN number to keep all functions and setting same after the update. It is valid only for the purchased VIN.

If you install to another car, you may lose functions or completely brick the infotainment unit. And this is no covered by your warranty.

Yes PayPal and all major credit cards are accepted.

No, you can't. MIB is hardware. To make an upgrade from MIB1 to MIB2 or MIB2 Std to MIB2 high you need to change your hardware.

You can perform firmware updates only for your existing hardware. For example, you cannot install MIB2 high firmware on MIB2 Std device.

Full Link

Check Installed SW Train Version to determine your manufacturer:

MST2_EU_VW: Delphi (MIB2 Std)

MST2_EU_VW_PQ: Technisat/Preh (MIB2 Std)

MST2_EU_VW_ZR: Technisat/Preh (MIB2 Std)

MHI2_ER_VWG11: Harman (MIB2 High)

MHI2_ER_VWG13: Harman (MIB2.5 High)

To find your Installed SW Train Version,

Press and hold menu button. Select "software update". You will see a screen below:

Yes PayPal and all major credit cards are accepted.

GeKo Account

Yes you can. We provide required softwares to work online in VAG intranet server.
  • You must have the Offboard Diagnostic Information System software installed.
  • For ElsaPro you need to login at http://portal.cpn.vwg
  • If you are working outside of dealer network, you need to have valid GeKo VPN subscription to access CPN portal. We provide VPN for free for the first month only.
  • VPN is not required for ODIS software. ODIS may connect to dealer network via internet.
GeKo (security and component protection) is a feature, which is available to users with the online connection of the Offboard Diagnostic Information System diagnostic software and allows teaching of engine immobiliser components (e.g. instrument clusters, engine control unit), keys and component protection (e.g. air conditioner, navigation, etc.) of the vehicle.
Yes. You will receive an application form and your order is subject to approval by main dealer.
Yes you can. It will be a dedicated account for you and you will have full control over your account.
The account you receive is unique and only for your usage.
No. GeKo accounts are only for your usage and cannot be shared with third parties. If we detect unusual logins from different IP addresses we may block your access. This violates our General Terms of Business and you will be unable to get any refund.
Your subscription will not be renewed automatically and your server access will be restricted. You need to order this service again.

Yes you an use elsapro with full features below:

 

  • Vehicle-specific documents 
  • Repair manuals 
  • Circuit diagrams 
  • Emission test 
  • Proper maintenance 
  • Digital service schedule 
  • Maintenance charts 
  • Technical servicing manual
  • Bodywork repairs 
  • Work items Individual vehicle information 
  • Repair information in PDF format
  • Print into PDF or Paper
Yes it is. But there is one default language depends on the origin of the GeKo account. So default language can be German, Spanish, English, Turkish or Chineese but you can easily change language in ElsaPro header menu and use it in your native language.
Yes PayPal and all major credit cards are accepted.

GeKo One Time Login

GeKo (security and component protection) is a feature, which is available to users with the online connection of the Offboard Diagnostic Information System diagnostic software and allows teaching of engine immobiliser components (e.g. instrument clusters, engine control unit), keys and component protection (e.g. air conditioner, navigation, etc.) of the vehicle.

This service will allow you to enter GeKo login unlimited time for 1 hour. Time will start after first usage. You can do your jon in 1 hour. If you need more you need to order this service again.

Yes PayPal and all major credit cards are accepted.

Hardwares

We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.

Infotainment Unit

We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.
Yes it is. There is no component protection and all functions are enabled.

No you do not. But if your car has extra functions like adaptive cruise control, lane assistant, front assist, traffic sign recognition, wilreless phone charging, reverse camera etc. you  need to change coding in unit to fit your needs. In this case, we provide free assistance.

VCDS, OBD Eleven, VCP or ODIS VAS5054 is needed to adap the unit.

Yes you can. It is free, unlocked and plug&play. Works in any MQB car.

Yes we do. All hardwares we offer here have 1 year limited warranty. Software issues can be fixed remotely.

Product change is available in case of any hardware failure. Damages and unauthorized software modifications not covered by our limited warranty.

Yes PayPal and all major credit cards are accepted.

Retrofit

Coding is done by means of the supplied dongle
We send by DHL express or Standard shipping. Delivery takes 1-5 days for DHL Express, and 10-20 days for standard shipping.

VAG Flash Data Server

No there is not. You may download any file anytime you want. But you cannot create and download archive file more than 128MB. The server is not for local backup purposes.
You need to search flash file by part number. It will show you all results for all brands. You may download suitible one and use it.
You can download one by one or select files and download in zip file. Max zip size is 128MB!
It is being updated when the new files are added by manufacturers. Usually 1-2 times in a month. We always keep all data up to date.

You can go to this page and press CTRL + F to search in page.

Search your required part number and see if it is included in the file list.

No. This is just a server access to search & download all available flash files. You need VCP or VAS5054 / VAS6154 (Odis Engineering) diagnostic tools & softwares to flash control units
Your subscription will not be renewed automatically and your server access will be restricted. You need to order this service again.
You may not be able to find your current firmware version's flash file. If it does not exist in server it means it is not published. You may use a newer one or another compatible one for your control unit. Some versions are discontinued and new files are being used for those control units.

No. We publish file list and you may check file list before purchasing a subscription. So you can know that if the file you are looking for is in server or not before buying a subscriptipn.

You can check file list here: VAG Flash Data File List

Yes PayPal and all major credit cards are accepted.

VAS Diagnostic Tools

VAS5054 and VAS6154 diagnostic tools are called "VEHICLE COMMUNICATION INTERFACE (VCI)". They are official diagnose interface used with ODIS service and ODIS engineering softwares. It is required to connect car if you are using one of these softwares.

We send ODIS software with it but do not provide installation support unless you purchase ODIS Service software on our website.

Additionally you may purchase ODIS Engineering for remote installation support.

Yes it works on Windows 10 if you install correct drivers and plugins for ODIS software.
Yes PayPal and all major credit cards are accepted.

Elsa Online

Yes. The server has all the data for all produced cars by VAG up to today. (2022)
Yes. You can download a sample PDF file here:
VW EOS circuit diagram: DOWNLOAD
The data in server is sorted by model name and year. Just browse the server or search for your model name.
No. You may download/print any data you want. All information will be downloaded as PDF file.
Yes PayPal and all major credit cards are accepted.